Top Technology News

SoundHound AI, Inc., a global leader in voice and conversational AI, and Red Lobster, the world’s largest and most-loved seafood restaurant company, today announced a partnership to roll out an AI-powered phone ordering agent that will revolutionize takeout ordering across all Red Lobster locations. The collaboration is designed to enhance the guest experience and provide […]

Marqii, the only discovery platform built specifically for hospitality businesses, has expanded its strategic partnership with Yext, a leading brand visibility platform, to bring hospitality brands enhanced industry-specific technology, integrations, and service – while continuing to deliver listings and visibility powered by Yext’s trusted publisher network. In just the first month of this expanded partnership with […]

PAR Technology Corporation, a leading foodservice technology provider, today announced the launch of PAR AI, the new intelligence layer embedded directly into the PAR product suite. PAR AI introduces Coach AI, a purpose-built intelligent assistant designed for critical roles in restaurant operations. Intelligence That’s Built In, Not Bolted On Unlike AI add-ons that create complexity and enable silos, […]

Huddle House, the neighborhood diner that has been bringing friends and family together over delicious homestyle food for more than 60 years, announced the launch of its new loyalty program and digital experience powered by Thanx. Now, you can earn more bacon while enjoying your bacon. Huddle Rewards members will gain access to exclusive offers […]

ezCater, the #1 food tech platform for workplaces in the US, today announced the appointment of Amine Bouayad as its new Chief Product and Technology Officer (CPTO). Bouayad joins ezCater from Fanatics and will be responsible for the product and technology vision powering the company’s next phase of growth. Under his leadership, ezCater will bring […]

Bikky, the customer data platform built exclusively for multi-unit restaurants, announced its partnership with Atlanta-born pizza brand Mellow Mushroom. Known for its hand-crafted, stone-baked pizza and psychedelic decor, Mellow Mushroom is working with Bikky to better understand their guests, personalize their marketing efforts, and power future expansion. Since opening its first location in Atlanta in […]

Kea, a leading conversational AI for restaurants, has partnered with VIA 313, the cult-favorite Detroit-style pizzeria, to elevate its guest experience through voice automation. Now answering 100% of inbound calls, Kea’s AI takes orders on behalf of VIA 313 restaurants using a tone and script tailored to the brand, replicating its signature hometown hospitality at […]

Frontline employees interrupt managers dozens of times per shift with training questions they can’t remember — but a new AI solution from Opus Training, the training operations platform trusted by hundreds of multi-unit brands, aims to change that. With Ask Opus, frontline employees and managers can quickly ask questions — just like they would Chat GPT […]

Rosnet, a provider of restaurant operations software, announced today that it has secured a strategic investment from M33 Growth, a Boston-based venture and growth stage investment firm. The investment aims to accelerate Rosnet’s growth by fueling continued product innovation and strong dedication to delivering exceptional software and support to restaurant operators. Founded in 1998 in […]

American Express and Toast announced a strategic, multi-year partnership, focused on powering more personalized hospitality experiences across the vast network of Resy, Tock, and Toast restaurant locations in the United States to create better dining experiences that drive more guests to restaurants. The companies plan to build tools for restaurants to create more seamless and […]

Bikky, the customer data platform built exclusively for multi-unit restaurants, announced its partnership with Postino, a nationally growing restaurant and wine bar known for its neighborhood charm and cult-like following. Bikky’s insights will be instrumental as the group works towards building a bespoke, personalized and engaging experience for each of its guests. Founded in 2001, […]

NCR Voyix, a leading global provider of digital commerce solutions, today announced that Buffalo Wild Wings, owned by Inspire Brands, has renewed its relationship with NCR Voyix as its partner for point-of-sale (POS) platform services. The decision marks an important step in Buffalo Wild Wings’ continued commitment to delivering best-in-class guest experiences, improving operational efficiency, […]

Surplus, the US based pioneer of AI-driven residential  retail infrastructure, and RRS, a European deep-tech leader in autonomous checkout  technology, announced a strategic partnership to deploy across residential buildings  throughout the United States.  The partnership will kick off on the West Coast by the end of summer, with the first  Surplus pod scheduled to launch […]

Tabit, the leading provider of mobile-first, enterprise-grade restaurant management technology, is proud to announce its selection by Pappas Restaurants as a core technology partner across all restaurant concepts. The decision follows a rigorous RFP and lab evaluation process against major hospitality technology vendors. Known for iconic brands such as Pappadeaux’s Seafood Kitchen, Pappasito’s Cantina, Pappas […]

Golden Corral, the nation’s go-to buffet for quality, variety, and value, has announced an extensive partnership with Flybuy, the industry-leading AI-powered location engine that powers over 30,000 restaurants, retailers, and grocers worldwide, to enhance the pickup experience for its newly launched Golden Corral Favorites concept. Golden Corral Favorites introduces a streamlined, off-premise-focused model offering guests […]