Top Technology News

Shift4, the global commerce technology provider powering the experience economy, announced the launch of its third Shift4 Rescue Mission contest, partnering once again with hospitality expert and Bar Rescue star Jon Taffer. The program will award $100,000 to a community-focused restaurant or bar owner facing operational and financial challenges. Applications open today for restaurant owners nationwide seeking support to revitalize […]

Branch, a leading provider of workforce financial infrastructure, announced the launch of TipCalc, an automated tip pooling and payout solution designed to help restaurants eliminate manual spreadsheets, reduce errors at close, and ensure workers receive fast access to their cashless tips. Restaurants have long relied on spreadsheets and manual math to manage nightly tip pools […]

With competition for guests at an all-time high, 87% of U.S. restaurant operators plan to sharpen focus on reputation management in 2026. Restaurant tech leader Popmenu is expanding its partnership with Yext, the leading brand visibility platform, to provide operators with smarter, faster ways to elevate brand perception and guest engagement at scale.   In 2025, Popmenu rolled out a […]

Toast, the digital technology platform built for hospitality, has partnered with Alicart Restaurant Group to implement the Toast platform across its portfolio of legendary high-volume institutions in major cities including Carmine’s, Virgil’s Real BBQ, and Mermaid Oyster Bar. With some of the busiest dining rooms in the country, Alicart required a platform capable of handling extreme scale—its flagship Carmine’s in […]

Urban Egg, the Colorado-born casual dining concept known for its chef-driven brunch and its commitment to genuine hospitality, today announces the launch of Urban EGGsperience, a new digital guest platform built with Thanx, the loyalty and guest engagement platform for restaurants. The program launches April 16th across all Urban Egg locations, designed to extend the warmth and personalization […]

Restaurants aiming to increase revenue and simplify day-to-day operations can do so with a powerful new direct integration between Popmenu, a leader in restaurant marketing technology, and SpotOn, a San Francisco-based restaurant technology and financial services provider. Working together, Popmenu and SpotOn are giving operators a more connected and cohesive way to run their business.   […]

Tattle, the industry-leading all-in-one, AI-driven guest feedback and CX management platform that helps restaurant brands maximize guest satisfaction and revenue, announced that Red Robin will leverage Tattle to measure omni-channel guest sentiment and strengthen its renowned operational excellence. Founded in 1969 in Seattle, Red Robin has grown to become one of America’s most beloved casual […]

Flybuy announced the launch of Flybuy AI Agents, a breakthrough in Agentic AI purpose-built for restaurants, retail, and hospitality brands. Unlike traditional AI tools that surface problems for teams to handle, Flybuy AI Agents take autonomous action in real time, recovering customers, fixing operational issues, and delivering surprise-and-delight, all within operator-defined guardrails. Customer experience technology has […]

Restaurants don’t just compete on food, they compete on experience. And today, the experience starts the moment the phone rings.  In 2026, guests expect personalized care. 71% of consumers expect companies to deliver personalized interactions, and 76% get frustrated when they don’t, meaning restaurants risk losing revenue and guests when they get the guest experience […]