Operations Article Archive

Throughout our history, Grubhub has continually evolved to meet the needs of how people live and shop. Last year we unveiled improvements to the user experience on the Grubhub app to drive more personalization, provide more helpful recommendations, and offer new delivery methods. At the same time, we expanded our store selection with additional grocery and convenience brands. Today, we’re building […]

The Greene Turtle announced a summer promotion tied to the upcoming FIFA World Cup, featuring limited-time beverage specials, menu additions and viewing party offerings in partnership with Michelob Ultra and Truly. Running from June 11 through July 19, the promotion includes discounted drink offerings such as $4 Truly Wild Berry beverages, $5 tall Michelob Ultra […]

 Twin Peaks Restaurant is launching “Go for Goal Giveaway,” a national sweepstakes giving fans the chance to win exclusive experiences tied to this summer’s 2026 international soccer tournament. The campaign will include lodge activations and themed promotions throughout the competition. The tournament is expected to draw billions of viewers worldwide, making it one of the most-watched […]

Community engagement is often treated as a one-off activation. The family-forward wings eatery Jefferson’s has always kept an eye on the hyperlocal needs of its restaurants, but in recent years the brand has looked for ways to balance that while scaling system-wide. Now in its second year, the brand’s Teacher of the Year program has […]

Applebee’s and Wyndham Rewards are bringing America’s favorite grill + bar directly to hotels nationwide through their industry-first collaboration—now just a few taps away. Beginning today, Wyndham Rewards members who order $15 or more of Applebee’s To Go through the Wyndham Mobile App will receive free delivery straight to their hotel, all while earning Wyndham Rewards points.* […]

Potomac Family Dining Group, a proud Applebee’s franchisee, is launching Sizzlin’ with Gratitude, a community-focused campaign inviting guests to give back while dining in-restaurant. For every Sizzlin’ dessert ordered from the Applebee’s menu, $0.50 will be donated to Wounded Warrior Project. Guests at participating locations can also make direct in-restaurant donations to Wounded Warrior Project […]

Tech For Troops, a Richmond-based nonprofit focused on empowering Veterans through technology and workforce development, is partnering with the iconic Texas Inn to host a multi-city e-waste collection drive from May 1 at 8:00 AM through May 10 at 5:00 PM across all four Texas Inn locations. Donate old technology and receive a $5 gift […]

This April, Puttshack Dania Beach marks Autism Acceptance Month with a continued commitment to accessibility and inclusion, paired with a month-long giveback benefiting KultureCity, the nation’s leading nonprofit focused on sensory accessibility and acceptance. Throughout April, Puttshack will donate 20% of proceeds from all 9-hole mini golf games booked through www.puttshack.com/locations/dania-beach directly to KultureCity, extending the giveback across all 19 […]

CORE, a national 501(c)(3) nonprofit organization providing financial relief to food and beverage service employees and their families navigating life-altering hardships, announced the appointment of Chef Adam Moore to its Board of Directors. Chef Moore brings more than two decades of culinary and food innovation expertise to the CORE board. As the Founder and President […]

Dine Brands Global, Inc., the parent company of Applebee’s Neighborhood Grill + Bar, Fuzzy’s Taco Shop, and IHOP restaurants, today released its 2025 Business Responsibility Report. The report reflects the continued evolution of Dine’s Business Responsibility strategy, highlighting progress and ongoing initiatives across its four strategic pillars and demonstrating how the company is strengthening performance, resilience, and […]

Dock Local, the family-owned seafood restaurant based in DFW, known for its chef-driven coastal cuisine in Texas and Tennessee, is proud to announce the launch of Lunches for Legends, a year-long community initiative dedicated to honoring the everyday heroes who serve the restaurant’s neighborhoods. Lunches for Legends centers on a simple idea: sharing a meal as a meaningful […]

The Venetian Resort Las Vegas is pleased to announce the appointment of Shannon Tebay as its new Director of Mixology, bringing nearly two decades of hospitality expertise, global influence, and a refined creative philosophy to one of the most expansive beverage programs in the hospitality industry.  With a career defined by both technical precision and […]

The Ritz-Carlton, Chicago is proud to announce the appointment of Damion D. Henry as executive chef. Assuming the position immediately, Chef Henry brings more than two decades of experience across renowned five-star hotels and luxury lifestyle destinations. In his new role, he’ll oversee all food and beverage operations at the property, including signature restaurant Torali […]

F1 Arcade today announces that Jonathan Peters will step down from his role as Chief Executive Officer, effective 11 May 2026, as part of a planned leadership transition aligned with the company’s next phase of growth. Jonathan has been instrumental in F1 Arcade’s expansion over the past five years, helping to establish the brand as a […]

Nobu Hotel Los Cabos, the luxury beachfront resort conceptualized by world-renowned Japanese chef Nobu Matsuhisa and co-founders Robert De Niro and Meir Teper, announces new culinary leadership and refreshed menus to meet the evolving tastes of modern travelers. Executive Chef Diego Sobrino and Ana María Martínez Núñez, the resort’s newly appointed Director of Food & […]

In the past decade-plus, sustainability initiatives have become increasingly important in the hospitality sector, including seeking green certifications and sustainability reporting. Hospeco Brands Group offers a full line of green products for hospitality, including toilet seat covers made from recycled material. Hospeco Brands Group’s Rest Assured seat covers are Green Seal-certified to support sustainability goals. They are made […]

Branch, a leading provider of workforce financial infrastructure, announced the launch of TipCalc, an automated tip pooling and payout solution designed to help restaurants eliminate manual spreadsheets, reduce errors at close, and ensure workers receive fast access to their cashless tips. Restaurants have long relied on spreadsheets and manual math to manage nightly tip pools […]

With competition for guests at an all-time high, 87% of U.S. restaurant operators plan to sharpen focus on reputation management in 2026. Restaurant tech leader Popmenu is expanding its partnership with Yext, the leading brand visibility platform, to provide operators with smarter, faster ways to elevate brand perception and guest engagement at scale.   In 2025, Popmenu rolled out a […]

Toast, the digital technology platform built for hospitality, has partnered with Alicart Restaurant Group to implement the Toast platform across its portfolio of legendary high-volume institutions in major cities including Carmine’s, Virgil’s Real BBQ, and Mermaid Oyster Bar. With some of the busiest dining rooms in the country, Alicart required a platform capable of handling extreme scale—its flagship Carmine’s in […]